Some changes are required to our venues and facilities
operations:
Blacktown Customer Information Centre
Council’s Administration Centre will be closed to the
public from Thursday 26 March 2020 until further notice
and we have ceased all face-to-face customer service
including the Development Services Gateway counter.
With both gateway and customer service counters
closed, applications for the Development Assessment
teams are required to be submitted via email or by
posting a USB drive in the mail.
To make an enquiry with our customer service staff:
If it is essential that you visit Council’s Administration
Centre, you can make an appointment by calling
Appointments should only be made when a person is
not showing any symptoms of cold or flu and social
distancing measures will be in place to protect both
yourself and our customer service staff.
Council’s community halls and facilities
Effective from Thursday 26 March 2020, all community
and senior citizen centres will be closed.
Council events
All community events and activities organised and
hosted by Council are cancelled until 30 June 2020.
The cancellations support the Australian Government’s
advice to limit organised gatherings.
Leisure and swimming centres
Council has made the decision to close its 5 leisure and
swimming centres (including gyms) from Tuesday 24
March 2020.
Leo Kelly Blacktown Arts Centre
The Arts Centre will be closed to the public until further
notice, but will remain open to artists and creative
workers.
Blacktown City Libraries
All Blacktown City Libraries branches and services
were closed to the public from Tuesday 24 March 2020
until further notice. Our library staff will be available
over the phone on 9839 6677 to answer any queries
and provide support.
We also have a fantastic range of online resources
including e-books, e-audiobooks and e-magazines,
which you can access for free as part of your library
Closure of Blacktown Plant Nursery
Effective from Thursday 26 March 2020, the Blacktown
Plant Nursery is closed to customers until further notice.
Blacktown Animal Holding Facility (AHF)
The Animal Holding Facility will temporarily operate via
appointment only. Customers should call 9839 6161 to
make an appointment.
Kid’s Early Learning
All centres remain open. This situation may be
reviewed based on the advice from the Australian and
NSW Governments.
Council’s sporting fields
We are concerned that team sports have continued to
occur on Council sporting fields, and therefore have
made the decision to close all sporting fields and courts
(including tennis courts) from Thursday 26 March 2020.
We hope this will help reinforce the practice of social
distancing, consistent with all other current measures.
Council’s playgrounds, parks and reserves
Playgrounds, parks and reserves will stay open and we
encourage residents to stay active, however, when
using these spaces please me mindful that:
- we are unable to keep playground equipment clean to the standard required by COVID-19 protocols
- team sports and activities should not be conducted – they are directly contrary to social separation guidelines
Please ensure you maintain the recommended social
distancing of 2 m and to not gather in large groups. We
would also like to stress the importance of practicing
good personal hygiene to prevent the spread of germs.
Council elections
The NSW Government has postponed the NSW council
elections until September 2021 due to the current
COVID-19 situation.
We ask our residents for their patience with our staff
during this difficult time as we continue to provide
essential services with minimal disruption.
If you are feeling unwell, or you have any cold or flu
symptoms, please take the necessary measures to
self-isolate to prevent the spread of the virus until
your symptoms have passed.
For regular and up-to-date information visit Council’s website.
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