Maximum Opal fares until 2028
IPART is finalising its review of maximum Opal fares from 1 January 2025 until 2028 and will publish a determination and final report shortly.
Visit our website to learn more or subscribe to receive updates for this review.
Thank you to the stakeholders who participated in the consultation process. We appreciated your input on matters like affordability, reliability, concessions and fare packaging and considered all submissions in making our final decisions.
Proposed Valuer General price increases
The NSW Valuer General is responsible for providing land values in NSW. These are used by councils when calculating rates.
We’re reviewing the maximum prices the Valuer General can charge for services to councils from 1 July 2025.
We are seeking input to help us decide what the Valuer General’s efficient costs are, what proportion of those costs should be recovered from councils and other users, and what an appropriate pricing model to recover these costs from councils would be.
Upcoming Events
Water Administration Ministerial Corporation and WaterNSW (regional and rural NSW) public hearing | Thursday 14th November 2024, 9:30 am AEDT
Hunter Water public hearing | Monday 18th November 2024, 1:30 pm AEDT
Sydney Water and WaterNSW (Greater Sydney) public hearing | Thursday 21st November, 9:30 am AEDT
Monitoring the NSW Biodiversity Credits Market
We have published a workshop summary outlining the main themes and issues raised by stakeholders at workshops on the Biodiversity Credits Market. These included availability and accessibility of market information, transaction costs and efficiency, and the role of government entities in the market. The summary is available on our website.
You can also read the submissions made by stakeholders to our Discussion paper, which provided an overview of market activity in 2023-24 and our proposed focus areas for monitoring the NSW biodiversity credits market this year.
Thank you to all those who provided feedback for us to consider in preparing our Annual Report. We will publish the Annual Report in December 2024.
Water Utility Customer Satisfaction Survey Results
IPART has published a fact sheet following our most recent customer satisfaction survey on water utilities. We survey Central Coast Council’s customers 4 times a year about their satisfaction with their water services and compare these results with similar water utilities in Victoria.
Tracking customer satisfaction in this way helps measure effectiveness of services and protect customer interests, particularly in NSW where the public water utilities largely operate as monopoly suppliers.
Overall, the results showed customer satisfaction with Central Coast Council’s services has not varied substantially since we first began the survey in April 2021.
Out-of-home care review
Thank you to those who gave input into IPART’s review of out-of-home care.
We’re looking at costs and pricing arrangements for providing out-of-home care to children and young people who can’t live with their own families, as well as the allowance foster carers, relatives and kinship carers receive.
A public hearing took place last month. We also held several targeted workshops with carers to discuss the costs of caring and options for how to better support carers to continue caring.
We will consider all the feedback provided and publish a Draft Report in February 2024.
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