Water utility customer satisfaction

Survey results - Q4 2024-25

We surveyed Central Coast Council’s customers about how satisfied they are with their water services and compared the results with similar Victorian water utilities. Over time, measuring and reporting on customer satisfaction can help drive improvement in performance, in line with customer preferences, through ‘competition by comparison’.

Click below to access more details of the survey in our fact sheet and view the latest results.

Regards

IPART Regulation and Compliance - Water