Water Utility Customer Satisfaction
Survey results – May 2024
We surveyed Central Coast Council’s customers about their satisfaction with their water services and compare these results with similar water utilities in Victoria. Measuring and reporting on customer satisfaction over time could help drive improvement in the utility’s performance, in line with customer preferences, through ‘competition by comparison’.
Click below to read the full details of the survey in our fact sheet and view the latest results.
Best Regards,
IPART Regulation and Compliance – Water
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